Housko Help Center
General FAQs
• How does Housko work?
Housko is a user-friendly platform where property owners and agents can list properties, and buyers can easily search for their next home or investment. It simplifies the process by connecting users directly, making transactions straightforward and transparent.
• Can I list my property for free?
Yes, all property types can be listed for free, giving you a cost-effective way to showcase your property. However featuring your property requires a small fee to ensure premium visibility.
• What regions/areas does this platform cover?
Housko is mainly focused on Poland, where the majority of listings and users are located. However, anyone from the entire EU can use the platform to post properties or browse available listings.
For Buyers
• How do I contact the seller or agent?
Each listing on the platform includes contact details for the seller or agent, ensuring you can reach out directly. Simply send a message or use the provided contact options to inquire further about the property.
• Can I schedule a viewing through the platform?
Scheduling viewings is done by communicating directly with the seller or agent. Once you’ve made contact, they can provide details and help arrange a time for you to visit the property.
For Sellers
• How do I list my property?
Listing your property is easy - just create an account, fill out the required details, and upload high-quality photos. Once submitted, the Housko team will review your listing to ensure everything is accurate before making it live.
• Can I edit or update my listing?
Yes, you can make changes to your listing at any time by logging into your account. Whether you need to update the price or change the photos, the platform gives you full control over your property information.
• Are there any fees for listing my property?
Our website is completely free to use. There are no fees for anything except featuring a listing to rank it higher among others.
• How do I improve the visibility of my listing?
To get more attention on your property, you can purchase a “featured” listing. This ensures your property appears at the top of relevant search results, helping it stand out to potential buyers.
For Agents
• What benefits are there for agents?
Housko allows agents to list multiple properties and connect directly with interested buyers. In addition, advertising tools will soon be available to help agents promote their services and gain even more visibility.
• How can I advertise my services?
Advertising on Housko will be introduced soon, allowing agents to promote themselves in key areas of the platform. These ads will appear where buyers are most active, maximizing exposure to potential clients.
• Can I manage multiple listings through my account?
Yes, agents can manage multiple properties efficiently from a single account. This makes it easy to stay organized and track leads all in one place.
Account & Profile Management
• What should I do if I forget my password?
If you forget your password, click the “Forgot Password” option on the login page. Follow the steps provided to securely reset your password and regain access to your account.
• How do I update my profile information?
Updating your profile is simple - log into your account and navigate to “My Profile”. From there, you can edit details like your contact information and preferences.
• Is my personal information secure?
Yes, Housko prioritizes user security by implementing measures to keep your personal information safe. Your data is never shared without your consent and is used only for essential platform functions.
Payments & Fees
• Are there any costs to use the platform?
The platform is free to use for browsing and listing any property type. Fees only apply for featuring your listing, boosting its visibility.
• What payment methods are accepted?
Housko accepts secure card payments for any fees or additional services. All transactions are processed safely to protect your financial information.
• Are payments refundable?
No, payments are non-refundable. Once processed, the fees are final to maintain the platform’s efficiency.
Policies and Guidelines
• What are the rules for posting a listing?
Listings must meet specific quality standards to ensure accurate and reliable information. This includes providing clear photos, truthful descriptions, and adhering to general posting guidelines.
• How do I report fake or misleading listings?
If you come across a suspicious listing, you can report it through the contact form located at the bottom of the website. Housko reviews all reports and takes action to maintain a trustworthy platform.
• What happens if I violate the terms of use?
Violating the terms of use may result in the removal of your listing or suspension of your account. Housko enforces these rules to ensure a safe and fair experience for all users.